Support
Contact Tide Buoy
Use the form below for support tickets, bug reports, billing questions, and general help. We designed this page so every request can flow into a Google Sheet and trigger an email alert when it is configured on your server.
Before You Send
- Tell us the location you were checking.
- Include your iPhone model and iOS version if the issue is app-related.
- Mention whether you were using the free or premium version.
- Add screenshots if you plan to follow up by email.
Support FAQ
Does the website show live tide charts yet?
Not yet. Live tide charts are available in the Tide Buoy iOS app. Web tide charts are coming soon.
What should I send with a support request?
The most helpful tickets include the location, what you expected to see, what happened instead, and your app version.
How do premium questions get handled?
Use the support form and choose the billing or premium topic so we can prioritize the right details.